• Follow the easy sign up/registration process by clicking the “Sign Up” button, located at the top of the homepage on your mobile or desktop device.
• Fields marked with an exclamation mark (!) are mandatory and must be filled in to successfully register.
• You will be required to enter a Username and Password. Remember to never disclose your username or password to anyone. You will use these details to access the Casino each time you wish to play.
• For quick and convenient access, available at your fingertip, add us to your mobile home screen:
  
  Android
  • Open the casino in Google Chrome.
  • Click the web browser menu icon (3 dots in the top right-hand corner).
  • Select “Add to Home Screen”.
  • The icon will now appear on the home screen of your device.
  
  iOS
  • Open the casino in Google Chrome.
  • Click the web browser menu icon (3 dots in the top right-hand corner).
  • Select “Add to Home Screen”.
  • The icon will now appear on the home screen of your device.

A minimum deposit of $25 via card or $10 via Bitcoin worth of gaming credits is required in order to start playing online.

• In Play for Fun mode, you may deposit as many credits as you like.
• Simply click on the “Visit Cashier” button and type in the amount of credits you wish to deposit.

• If you have saved us to your mobile home screen, simply ensure you are connected to the internet, and click the casino app icon to open the casino.
• If you are accessing your account from a PC or Laptop, simply proceed to slotostars.com to access the Instant Play platform.
• Should you have the downloaded version of the casino on your computer or device, simply connect to the Internet and access the casino from there.
• Once you’ve accessed one of the casino platforms, sign into your online casino account by entering your username and password in the respective login fields located on the home page.

• Your password and username are the same details you entered when registering your account.
• They are case-sensitive and must be entered the same way each time you log in

• Should you have any difficulty in remembering your Username or Password, launch the casino from either your mobile or desktop device, and select the login option.
• Click on the Forgot Password OR Username listed below the login button and follow the prompts displayed.
• Alternatively, you can contact our 24/7 Customer Support team, our space cadets are always available to assist you.

Should you wish to send through updated verification documents, simply email our 24/7 Support team on [email protected] or contact them via our Live Chat facility, click on the green chat icon on the bottom, right of your screen to speak to one of our helpful space cadets.

• Sloto Stars uses 2048-bit SSL (Secure Socket Layer) encryption to protect the details of your electronic transactions over the Internet.
• This is the internet security standard for online transactions as demanded by major financial institutions.
• The banking facility is only available to Real Players i.e. players who wager with real money as opposed to Fun Players.

• Sloto Stars offers safe, secure and reliable depositing options.
• To start depositing funds into your casino account, you will need to log into your casino account, visit your cashier, then select your preferred deposit option.
• The following deposit options are available to you:
  • VISA
  • MasterCard
  • American Express
  • Bitcoin

Some financial institutions deny their cardholders the freedom to transact for online gaming. Sloto Stars has made provisions for this by sourcing alternate methods of making purchases to your casino account.

• For warp speed withdrawals, all you need to do is go to the "withdrawal" tab within your casino account and enter the amount that you wish to withdraw.
• This will record your withdrawal with us, and it will appear on our systems immediately.
• Please note, first time account holders with withdrawals will need to comply with our security requirements and submit verification documents.
• Players are also able to make a reversal of a withdrawal request within the first 24-48 hours of their initial withdrawal.

• Sloto Stars aims to ensure the integrity of account holders as well as payments made to customers.
• We have stringent fraud preventative controls in place which actively oversee every transaction.
• Should any suspicious activity on your account be detected, you will be required to supply us with proof of identity, copies of their credit cards, a signed deposit history of their transactions and/or other appropriate documentation.
• This ensures that e-cash deposits and redemptions are not fraudulently transacted.

• Yes, we have security systems in place to ensure the safety of your details.
• Your Sloto Stars casino account requires your unique username and password and must be entered before any transactions can occur.
• Secured data transfer during any transaction is guaranteed and any credit card information or other information will never be disclosed to any other company/person.

• Yes, our casino software uses 2048-Bit SSL encryption when data is transferred over the internet.
• Each account holder chooses their own unique username and their own password, which they alone have access to.

• We provide 24-hour toll-free telephonic, live chat (look for green chat icon on the bottom right of your screen to speak to one of our helpful space cadets) and e-mail support to all account holders at Sloto Stars.
• Our friendly space cadets in our Customer Support Team are always ready to assist if you have any questions, queries or suggestions.

All questions and queries can be directly sent to our Customer Support Team who are available on 24/7 via our live chat facility (look for green chat icon on the bottom right of your screen to speak to one of our helpful space cadets), e-mail or telephone.